Patient Experience & Scheduling Specialist

American Vision Partners; Goodyear (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Eye care discounts

401(k)

Job summary

American Vision Partners (AVP) is seeking a Patient Service Specialist in Goodyear, AZ. You will be the patient’s first touch, gathering essential information and delivering an exceptional experience for every visit.

Responsibilities include greeting patients, checking them in/out, scheduling clinic and surgical appointments, reviewing paperwork and consents, verifying insurance, collecting payments, and maintaining medical records with accuracy and care.

Qualifications

• High School Diploma or GED required.
• Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment.
• Excellent verbal and written communication skills.
• Medical Front Desk experience preferred.
• Flexible schedule.
• Dedicated to creating a quality patient experience.

Responsibilities

• Greeting patients and visitors warmly in person or by telephone
• Checking patients in and out
• Scheduling clinic and surgical appointments to include all pre-operative and post-operative appointments
• Reviewing all paperwork with patients; consents for procedures
• Verifying insurance and collecting payments
• Maintaining patient medical records

Skills

Detail oriented

Multi-tasking

Verbal communication

Written communication

Medical front desk experience

Education

High School Diploma or GED

Job description

American Vision Partners (AVP) is seeking a Patient Service Specialist in Goodyear, AZ. You will be the patient’s first touch, gathering essential information and delivering an exceptional experience for every visit.

Responsibilities include greeting patients, checking them in/out, scheduling clinic and surgical appointments, reviewing paperwork and consents, verifying insurance, collecting payments, and maintaining medical records with accuracy and care.