Patient Experience Scheduling Specialist

TriHealth

Cincinnati (OH)

On-site

USD 22,000 - 30,000

Part time

3 days ago

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Retirement savings plans

Tuition reimbursement

Job summary

TriHealth in Cincinnati, OH is seeking a Scheduling Coordinator to support patient flow by coordinating appointments, tests, transportation, and services across departments. You will use Epic, Misys and Outlook to communicate and maintain records, ensuring a smooth experience for patients.

Part-time, 40 hours biweekly, day shifts with no weekends or holidays. The role requires a High School Diploma or GED and up to 1 year of healthcare clerical experience; strong organization and compassion are

Qualifications

High School Diploma or GED in Healthcare is required.
Up to 1 year experience in Clerical Healthcare is required.
Knowledge of medical terminology is preferred.
Clerical background and general computer skills are expected.

Responsibilities

Schedule participants for appointments and tests across departments.
Maintain accuracy and timeliness of scheduling records and communications.
Coordinate flow of participants among nursing, transportation and therapy at multiple sites.
Communicate clearly with customers and internal teams via phone, email and messaging.
Retrieve and forward medical records to the appropriate department for scanning.