Patient Experience & Scheduling Specialist

Kids for the Future; Bluffton (SC); On-site; USD 32,000 - 45,000; Full time

Job summary

Articularis Healthcare Group is seeking a full-time Patient Services Representative in Bluffton, SC. The role involves greeting patients, collecting information, and coordinating visits across clinics to ensure a smooth patient experience.

The candidate will support front desk duties, manage check-ins/outs, and work with the care team to maintain accurate records and timely scheduling. Prior medical office experience and strong communication skills are essential.

Qualifications

• Associates degree with 2 years or equivalent in a customer service role.
• Previous experience in a medical/clinical setting is preferred.
• Knowledge of medical terminology and HIPAA compliance.
• Experience with multi-line phone systems and basic computer literacy.

Responsibilities

• Check in patients and collect/verify demographic, financial, and medical information.
• Enter information accurately into the patient chart and systems.
• Provide courteous, knowledgeable service over the phone and in person.
• Assist with check-out tasks and schedule follow-ups as needed.
• Assist with coordinating appointments across multiple offices.

Skills

Customer service

Verbal communication

Written communication

Medical office

Education

Associate degree

Bachelor's degree

Tools

MS Office

Medical software systems

Job description

Articularis Healthcare Group is seeking a full-time Patient Services Representative in Bluffton, SC. The role involves greeting patients, collecting information, and coordinating visits across clinics to ensure a smooth patient experience.

The candidate will support front desk duties, manage check-ins/outs, and work with the care team to maintain accurate records and timely scheduling. Prior medical office experience and strong communication skills are essential.