Patient Services & Scheduling Specialist

Baptist Health Arkansas; Arkadelphia (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

Baptist Health Arkansas is seeking a call center registration clerk responsible for greeting and checking in patients, answering telephone calls, scheduling appointments, and maintaining patient records.

Applicants should have a high school diploma or GED, excellent customer service skills, and typing abilities of 35-40 wpm. The position involves collecting payments and other related duties within an 80-hour bi-weekly schedule.

Qualifications

• Must have a high school diploma or GED equivalent.
• Previous clinic experience preferred.
• Excellent customer service skills are essential.
• Typing skills of at least 35-40 wpm are required.

Responsibilities

• Greeting and checking patients in at the call center.
• Scheduling appointments and maintaining patient records.
• Answering the telephone and checking patients out.
• Collecting payments and performing related duties.

Skills

Customer service

Interpersonal communication

Typing (35-40 wpm)

Education

HS Diploma or GED Equivalent

Job description

Baptist Health Arkansas is seeking a call center registration clerk responsible for greeting and checking in patients, answering telephone calls, scheduling appointments, and maintaining patient records.

Applicants should have a high school diploma or GED, excellent customer service skills, and typing abilities of 35-40 wpm. The position involves collecting payments and other related duties within an 80-hour bi-weekly schedule.