Patient Experience & Scheduling Lead

Dean Amudsen, O.D.; Camarillo (CA); On-site; USD 31,000 - 41,000; Part time

Benefits offered by this job

401(k) with Match

Medical/Dental/Life/STD/LTD

Vision Service Plan

Employee Vision Discount

Program HSA/FSA

PTO

Paid Holidays

Job summary

AEG Vision is seeking a Patient Care Coordinator to join our on-site team in a part-time role. You will manage front desk operations, patient flow, and coordination across care teams to deliver a smooth patient experience.

You will greet patients, schedule appointments, verify insurance, enter data in EMR, and support billing and reporting tasks. Excellent communication and teamwork are essential for success.

Qualifications

• Front desk operations and patient interaction experience.
• Ability to manage multiple tasks with attention to detail.
• Comfort with EMR and practice management software.

Responsibilities

• Greet patients and act as primary contact for interactions.
• Answer calls, respond to inquiries, manage emails professionally.
• Schedule appointments and optimize provider calendars.
• Send confirmations/reminders to minimize no-shows.
• Verify insurance and enter data accurately in EMR.
• Explain coverage and patient financial responsibility clearly.
• Prepare charts and documents before visits.
• Collect charges and post payments in EMR.
• Run reports and keep accounts up to date.
• Monitor patient flow and coordinate with care teams.
• Communicate wait times and next steps to patients.
• Support patient retention through recalls and follow-ups.
• Maintain a clean, organized front desk area.

Skills

Front desk operations

Patient communication

Schedule optimization

Multitasking

Team collaboration

Education

High school diploma or equivalent

Tools

EMR

Practice management systems

Job description

AEG Vision is seeking a Patient Care Coordinator to join our on-site team in a part-time role. You will manage front desk operations, patient flow, and coordination across care teams to deliver a smooth patient experience.

You will greet patients, schedule appointments, verify insurance, enter data in EMR, and support billing and reporting tasks. Excellent communication and teamwork are essential for success.