Patient Experience & Scheduling Coordinator

Talentify; Alexandria (MN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision

PTO

HSA/FSA

Paid Holidays

Job summary

AEG is seeking a Patient Care Coordinator to support front desk operations, patient flow, and care team coordination. You will greet patients, manage appointments, and help ensure a smooth, patient-centered experience.

You will verify insurance, enter demographics in EMR, communicate wait times, and assist with billing processes while supporting retention efforts and collaboration across clinical staff. This role emphasizes organized, proactive scheduling and friendly, professional service in a

Qualifications

• High school diploma or equivalent required.
• Basic computer literacy; able to learn EMR and practice management systems.
• Strong organizational skills with attention to detail.
• Good communication and patient-centered service.
• Ability to work collaboratively across teams.

Responsibilities

• Greet patients and serve as primary contact.
• Answer calls and manage emails professionally.
• Schedule appointments and optimize provider calendars.
• Verify insurance and enter patient data in EMR.
• Process charges and collect co-pays; monitor accounts.
• Communicate wait times and coordinate care transitions.
• Support retention through recall and outreach.

Skills

Organizational skills

Communication skills

Team collaboration

Confidentiality

Multitasking

Education

High school diploma or equivalent

Tools

EMR systems

Job description

AEG is seeking a Patient Care Coordinator to support front desk operations, patient flow, and care team coordination. You will greet patients, manage appointments, and help ensure a smooth, patient-centered experience.

You will verify insurance, enter demographics in EMR, communicate wait times, and assist with billing processes while supporting retention efforts and collaboration across clinical staff. This role emphasizes organized, proactive scheduling and friendly, professional service in a