Patient Experience & Scheduling Coordinator

Beth Israel Lahey Health; Winchester (MA); On-site; USD 27,552 - 37,084; Full time

Job summary

A health care organization is seeking a frontline representative in Winchester, MA. This dynamic clerical position prioritizes excellent customer service with patients and staff. Responsibilities include registration, scheduling, and liaising with the healthcare team. A minimum of 1 year’s customer service experience and a high school diploma are required. The role offers a pay range of $20.00 - $26.92 per hour. BILH emphasizes a commitment to patient care and requires vaccination against influenza for employment.

Qualifications

• Minimum of 1 year of experience in a high-volume customer service role.
• Strong customer service skills are essential.

Responsibilities

• Perform various tasks including registration, scheduling, and billing.
• Act as a liaison between patients and the healthcare team.

Skills

Customer service skills

PC skills

Written communication

Verbal communication

Multitasking

Education

High School Degree or GED

Job description

A health care organization is seeking a frontline representative in Winchester, MA. This dynamic clerical position prioritizes excellent customer service with patients and staff. Responsibilities include registration, scheduling, and liaising with the healthcare team. A minimum of 1 year’s customer service experience and a high school diploma are required. The role offers a pay range of $20.00 - $26.92 per hour. BILH emphasizes a commitment to patient care and requires vaccination against influenza for employment.