Patient Experience Coordinator - Front Office & Scheduling

Sentara Healthcare Inc; Williamsburg (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare organization in Williamsburg, VA is seeking a Full-Time Patient Care Specialist to provide non-clinical support within a physician's office. Responsibilities include answering phones, scheduling appointments, and ensuring an excellent patient experience. Qualified candidates should have a high school diploma and three years of customer service experience. This role does not require night or weekend shifts and involves exceptional teamwork for patient care delivery.

Qualifications

• HS Diploma is required.
• An Associate degree or higher can substitute for experience.
• 3 years of Customer Service experience is required.

Responsibilities

• Provide non-clinical support in a physician's office.
• Answer phones and schedule appointments.
• Ensure an excellent patient experience.

Skills

Customer Service

Medical Terminology

Scheduling

Health Insurance Plans

Education

HS Diploma

Associate degree or higher

Tools

Electronic Medical Records

Job description

A healthcare organization in Williamsburg, VA is seeking a Full-Time Patient Care Specialist to provide non-clinical support within a physician's office. Responsibilities include answering phones, scheduling appointments, and ensuring an excellent patient experience. Qualified candidates should have a high school diploma and three years of customer service experience. This role does not require night or weekend shifts and involves exceptional teamwork for patient care delivery.