Patient Experience & Scheduling Coordinator

Brightlightimaging; Wheaton (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental Insurance

Vision Insurance

Life Insurance and AD&D

Disability Insurance

401(k) with company match

Uniform allowance

On-site training

Premium holidays

Job summary

Bright Light Medical Imaging in Wheaton, IL seeks a Patient Relations Specialist to greet patients, manage calls, and handle check-in forms with HIPAA-compliant privacy. The role involves scheduling, processing payments, and supporting clinical appointments using Medics Premier.

Requirements include a high school diploma and prior medical/office experience preferred; on-site work with standard hours, and a comprehensive benefits package in a caring, team-focused environment.

Qualifications

• Professional, positive customer-focused attitude.
• Good verbal communication skills.
• Ability to remain composed in a busy, fast-paced environment.
• Organized with strong attention to detail.
• Flexible to changes and schedule disruptions.

Responsibilities

• Greet patients professionally in person and on the phone.
• Answer, screen and direct incoming calls as needed.
• Assist patients with check-in forms and maintain accurate records; process payments.
• Protect patient information per HIPAA Privacy Rule.

Skills

Professional attitude

Verbal communication

Composure under pressure

Attention to detail

Flexibility

Resourcefulness

Multitasking

Education

High School Diploma or GED

Tools

Medics Premier

Job description

Bright Light Medical Imaging in Wheaton, IL seeks a Patient Relations Specialist to greet patients, manage calls, and handle check-in forms with HIPAA-compliant privacy. The role involves scheduling, processing payments, and supporting clinical appointments using Medics Premier.

Requirements include a high school diploma and prior medical/office experience preferred; on-site work with standard hours, and a comprehensive benefits package in a caring, team-focused environment.