Patient Relations & Admin Specialist - Growth Opportunities

Brightlightimaging; Arlington Heights (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D

Short and Long Term Disability

Critical Illness Insurance

Accident Insurance

401(k) with 4% company match

Paid on-site training

Uniform allowance

Growth opportunities

Quarterly appreciation breakfasts/lun

Job summary

Bright Light Medical Imaging is seeking a Patient Relations & Administrative Specialist to join our Arlington Heights site. This on-site role supports front-desk communications, scheduling, patient check-in, and payments while upholding HIPAA and data integrity.

You will work Monday–Friday, 9:00 am–5:30 pm, interacting with patients and internal teams to ensure smooth operations and accurate records. Prior medical-office experience is preferred.

Qualifications

• High school diploma or GED required; medical office experience preferred.
• Strong data-entry skills and accuracy in patient records.
• Knowledge of medical terminology a plus; HIPAA awareness helpful.

Responsibilities

• Greet patients professionally in person and by phone.
• Answer, screen and direct incoming calls as needed.
• Assist patients with checking in and collect payments.
• Schedule and confirm appointments; maintain patient records.
• Maintain HIPAA-compliant handling of patient information.
• Process orders and support patient scheduling workflows.
• Coordinate with internal teams for referrals and authorizations.

Skills

Customer Service

Phone Etiquette

Administrative Support

Data Entry

Medical Terminology

Education

High School Diploma or GED

Tools

Medics Premier

Job description

Bright Light Medical Imaging is seeking a Patient Relations & Administrative Specialist to join our Arlington Heights site. This on-site role supports front-desk communications, scheduling, patient check-in, and payments while upholding HIPAA and data integrity.

You will work Monday–Friday, 9:00 am–5:30 pm, interacting with patients and internal teams to ensure smooth operations and accurate records. Prior medical-office experience is preferred.