Patient Care & Scheduling Specialist

SKAN National Radiology Services; Wheaton (IL); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Paid on-site training

Annual uniform allowance

Competitive pay and growth opportunit*

Quarterly appreciation breakfast/ lun*

Job summary

Bright Light Medical Imaging is a physician-led, multi-location imaging center where professionals don’t just work—they belong. We foster a supportive, team-driven culture that feels like family, where every member is valued and empowered to grow.

The Patient Relations Specialist role in Wheaton supports patient check-in, payments, and scheduling within a HIPAA-conscious environment. This full-time position offers a Monday–Friday schedule with hours 7:45 am–4:15 pm, plus competitive pay

Qualifications

• High School Diploma or GED Certificate.
• Relevant prior experience favored working in medical/office setting.
• Prior data entry/word processing experience.
• Medical terminology knowledge is a plus.

Responsibilities

• Greet patients professionally and courteously, both in person and on the phone
• Answering, screening and directing incoming calls as necessary
• Assist patients with check in forms, maintain accurate patient records and collect and process applicable payments
• Perform clerical account processing while confidentially maintaining and protecting patient information by adhering to the HIPAA Privacy Rule
• Scheduling and confirming of clinical appointments utilizing our medical records platform, Medics Premier
• Ensure orders are correctly scheduled; name, exam type, referring provider, authorization request
• Assists with administrative support in collaborating with internal departmental teams
• Notify technologist of appointment arrivals, assist with patient flow
• Comprehension of standard insurance protocols for referrals, authorizations, co-payments, deductibles
• Obtain authorization for scheduled services, providing any required clinical documents if needed, notification made if financial clearance is not achieved in advance of appointed date
• Perform all other duties as assigned
• Ability to alternate between prolonged periods sitting, frequent standing, lifting, reaching, stooping. Must be able to lift up to 15 lbs

Education

High School Diploma or GED Certificate

Job description

Bright Light Medical Imaging is a physician-led, multi-location imaging center where professionals don’t just work—they belong. We foster a supportive, team-driven culture that feels like family, where every member is valued and empowered to grow.

The Patient Relations Specialist role in Wheaton supports patient check-in, payments, and scheduling within a HIPAA-conscious environment. This full-time position offers a Monday–Friday schedule with hours 7:45 am–4:15 pm, plus competitive pay