Patient Experience & Scheduling Coordinator

South Shore Health; Weymouth (MA); On-site; USD 26,298 - 35,390; Full time

Job summary

A healthcare provider in Weymouth, Massachusetts seeks a dedicated Customer Service Representative to be the initial point of contact for patients. The role entails greeting patients, scheduling appointments, ensuring accurate patient registrations, and providing exceptional customer service. Ideal candidates will have 1-2 years of experience in a healthcare office setting and strong communication skills. This position involves working collaboratively within a team to foster a professional and welcoming environment.

Qualifications

• 1-2 years of healthcare office experience required.
• Strong customer service skills both in person and by telephone.
• Prior experience with scheduling and registration preferred.

Responsibilities

• Greets and acknowledges all patients and visitors.
• Ensures complete and accurate patient registration.
• Schedules and manages patient appointments efficiently.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma

Tools

Epic

Job description

A healthcare provider in Weymouth, Massachusetts seeks a dedicated Customer Service Representative to be the initial point of contact for patients. The role entails greeting patients, scheduling appointments, ensuring accurate patient registrations, and providing exceptional customer service. Ideal candidates will have 1-2 years of experience in a healthcare office setting and strong communication skills. This position involves working collaboratively within a team to foster a professional and welcoming environment.