Patient Experience & Scheduling Coordinator

US Oral Surgery Management; Tacoma (WA); On-site; USD 42,000 - 65,000; Full time

Job summary

Oral and Facial Surgery Centers of Washington in Tacoma, WA is seeking a Front Desk Office Coordinator to join our top‑tier oral surgery practice. You will handle patient interactions, scheduling, and administrative tasks to improve office efficiency and patient experience.

Ideal candidates have high school diploma and experience in healthcare settings; strong communication, multitasking, and teamwork are essential for success in this fast-paced role.

Qualifications

• Genuinely serve our patients at every level, enhancing patient satisfaction and office efficiency.
• High school diploma or equivalent required.
• Experience in oral surgery, dental, or medical settings preferred.
• Proven administrative experience with growth or improvement in prior roles.
• Demonstrated ability to multitask in a fast-paced environment.
• Excellent customer service techniques to ensure a superior patient experience.
• Superior verbal and written communication with patients and team members.
• Willingness to take on other duties as assigned and adapt to evolving needs.

Responsibilities

• Patient interaction: answer the phone, assist scheduling, and create patient accounts.
• Administrative support: check patients in, post payments, and convert treatment plans.
• Surgery coordination: assist with scheduling surgeries and prep.
• Team collaboration: work with professionals to maintain efficient operations.
• Versatility: handle diverse tasks and pursue learning opportunities.

Skills

Patient interaction

Administrative skills

Multitasking ability

Customer service

Communication skills

Adaptability

Team collaboration

Education

High school diploma or equivalent

Job description

Oral and Facial Surgery Centers of Washington in Tacoma, WA is seeking a Front Desk Office Coordinator to join our top‑tier oral surgery practice. You will handle patient interactions, scheduling, and administrative tasks to improve office efficiency and patient experience.

Ideal candidates have high school diploma and experience in healthcare settings; strong communication, multitasking, and teamwork are essential for success in this fast-paced role.