Patient Experience & Scheduling Coordinator

Keplr Vision; Stirling (NJ); On-site; USD 37,000 - 46,000; Full time

Job summary

Stirling Eye Care is seeking a Patient Care Coordinator I to join our front desk team. This role focuses on delivering high-quality service by answering calls, scheduling appointments, greeting patients, and handling check-in/out duties.

The ideal candidate has 1+ years of customer service experience, strong time management, attention to detail, and comfort with basic computer systems. Training is available for the right person.

Qualifications

• Excellent customer service skills and professional presentation.
• 1+ years of experience preferred; willing to train the right candidate.
• Good time management, attention to detail and ability to multitask.

Responsibilities

• Speak with patients on the phone and schedule appointments.
• Greet patients and assist with check-in and check-out.
• Perform front desk administrative duties as needed.
• Maintain courteous, professional interactions with patients.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer proficiency

Job description

Stirling Eye Care is seeking a Patient Care Coordinator I to join our front desk team. This role focuses on delivering high-quality service by answering calls, scheduling appointments, greeting patients, and handling check-in/out duties.

The ideal candidate has 1+ years of customer service experience, strong time management, attention to detail, and comfort with basic computer systems. Training is available for the right person.