Patient Care Coordinator I - 038

Keplr Vision; Stirling (NJ); On-site; USD 37,000 - 46,000; Full time

Job summary

Stirling Eye Care is seeking a Patient Care Coordinator I to join our front desk team. This role focuses on delivering high-quality service by answering calls, scheduling appointments, greeting patients, and handling check-in/out duties.

The ideal candidate has 1+ years of customer service experience, strong time management, attention to detail, and comfort with basic computer systems. Training is available for the right person.

Qualifications

• Excellent customer service skills and professional presentation.
• 1+ years of experience preferred; willing to train the right candidate.
• Good time management, attention to detail and ability to multitask.

Responsibilities

• Speak with patients on the phone and schedule appointments.
• Greet patients and assist with check-in and check-out.
• Perform front desk administrative duties as needed.
• Maintain courteous, professional interactions with patients.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer proficiency

Job description

Patient Care Coordinator I - Stirling Eye Care

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office