Patient Experience & Scheduling Coordinator

Elite Dental Partners; St. Louis (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k

Paid Time Off and Paid Holidays

Quarterly Bonus Opportunities

Employee Referral Program Bonuses

Job summary

Elite Dental Partners is seeking a Patient Coordinator to greet patients, collect and verify insurance information, and manage daily schedules in a welcoming dental practice.

The ideal candidate will have a high school diploma, at least two years in healthcare or customer service, proficiency with Microsoft Office and Dentrix, and a willingness to travel up to 20% to support surrounding offices. This full-time role offers comprehensive benefits and a $500 sign-on bonus.

Qualifications

• High school diploma required; degree or healthcare/business education preferred.
• Minimum of two years’ experience in a dental, medical, healthcare, or customer service environment.
• Knowledge of dental insurance and explanation of benefits preferred.
• Excellent communication skills with both the team and patients.
• Willingness to travel up to 20% to support surrounding offices.

Responsibilities

• Greet patients and their families making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Maintain a productive schedule for the day and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Balance nightly deposits and complete credit card processing

Skills

Communication skills

Customer service

Team player

Attention to detail

Education

High school diploma

Business/Healthcare degree preferred

Tools

Microsoft Office

Dentrix

Job description

Elite Dental Partners is seeking a Patient Coordinator to greet patients, collect and verify insurance information, and manage daily schedules in a welcoming dental practice.

The ideal candidate will have a high school diploma, at least two years in healthcare or customer service, proficiency with Microsoft Office and Dentrix, and a willingness to travel up to 20% to support surrounding offices. This full-time role offers comprehensive benefits and a $500 sign-on bonus.