Patient Experience & Scheduling Coordinator

bcbsms; Madison (MS); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Benefits package

Job summary

BlueHealth Baptist Care Center is seeking a Patient Service Coordinator to create a positive, efficient patient experience. Responsibilities include greeting patients, scheduling, and ensuring readiness for appointments, including insurance verification and collecting necessary releases.

The role emphasizes high patient satisfaction and requires strong communication, active listening, and a proactive, service-oriented approach to address issues quickly.

Qualifications

• Bachelor’s degree with a 3.0 GPA required.
• Excellent active listening to clearly understand patient issues.
• Must possess excellent communication skills to project a professional image.
• Proactive, service-oriented demeanor to address potential issues quickly.

Responsibilities

• Greet patients in a courteous manner and assist with scheduling.
• Verify insurance and collect all necessary releases prior to appointments.
• Ensure care center readiness for patient visits and smooth check-in.
• Represent the care center professionally to promote services and patient satisfaction.

Skills

Active listening

Communication skills

Customer service oriented

Problem solving

Education

Bachelor’s degree

Job description

BlueHealth Baptist Care Center is seeking a Patient Service Coordinator to create a positive, efficient patient experience. Responsibilities include greeting patients, scheduling, and ensuring readiness for appointments, including insurance verification and collecting necessary releases.

The role emphasizes high patient satisfaction and requires strong communication, active listening, and a proactive, service-oriented approach to address issues quickly.