Patient Experience Coordinator: Scheduling & Care Support

Blue Cross & Blue Shield of Mississippi; Madison (MS); On-site; USD 32,000 - 52,000; Full time

Job summary

BlueCross & Blue Shield of Mississippi is seeking a Patient Service Coordinator at the BlueHealth Baptist Care Center to ensure a positive, efficient patient experience. You will greet patients, schedule appointments, verify insurance, and prepare releases to support holistic health journeys.

This role requires a Bachelor's degree with a 3.0 GPA, excellent active listening and communication skills, and a proactive, service-oriented approach to address issues quickly.

Qualifications

• Bachelor's degree with a 3.0 GPA or higher.
• Excellent active listening skills to clearly understand patient issues.
• Strong communication skills to project a professional company image.
• Proactive, service-oriented demeanor addressing issues quickly.

Responsibilities

• Greet patients in a courteous manner and assist with scheduling.
• Verify insurance and ensure patient/center readiness prior to appointments.
• Explain services and promote patient satisfaction through professional interactions.

Skills

Active listening

Communication skills

Customer service

Professional image

Education

Bachelor's degree

Job description

BlueCross & Blue Shield of Mississippi is seeking a Patient Service Coordinator at the BlueHealth Baptist Care Center to ensure a positive, efficient patient experience. You will greet patients, schedule appointments, verify insurance, and prepare releases to support holistic health journeys.

This role requires a Bachelor's degree with a 3.0 GPA, excellent active listening and communication skills, and a proactive, service-oriented approach to address issues quickly.