Patient Experience & Scheduling Coordinator

City of Hope; Amarillo (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

The US Oncology Network's Texas Oncology in Amarillo is seeking a Patient Services Coordinator to support the Texas Breast Specialists. This full-time role offers a Monday–Friday schedule, 8:00 a.m. – 5:00 p.m., and involves greeting patients, registering and scheduling, and handling calls for clinical staff.

The role requires front desk or receptionist experience, proficiency with MS Office, and strong communication skills. Training and adherence to compliance standards are emphasized.

Qualifications

• Front desk/receptionist experience preferred.
• Proficiency with computer systems including MS Office.
• Excellent communication and organizational skills.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination.
• Updates demographics and insurance information in the system.
• Collects co-pays and balances; provides receipt.
• Answers questions and routes to appropriate personnel.

Skills

Interpersonal skills

Customer service

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The US Oncology Network's Texas Oncology in Amarillo is seeking a Patient Services Coordinator to support the Texas Breast Specialists. This full-time role offers a Monday–Friday schedule, 8:00 a.m. – 5:00 p.m., and involves greeting patients, registering and scheduling, and handling calls for clinical staff.

The role requires front desk or receptionist experience, proficiency with MS Office, and strong communication skills. Training and adherence to compliance standards are emphasized.