Oncology New Patient Access Specialist

US Oncology Network-wide Career Opportunities; Amarillo (TX); On-site; USD 39,000 - 52,000; Full time

Job summary

The US Oncology Network is looking for a New Patient Coordinator to join Texas Oncology in Amarillo, Texas. This full-time position will involve managing new patient referrals, coordinating insurance verifications, and providing exemplary customer service as the first point of contact.

The ideal candidate should possess a High School diploma and have two years of relevant experience, along with knowledge of healthcare administrative processes. The position requires a proactive approach to patient needs and adherence to HIPAA regulations.

Qualifications

• High School diploma or equivalent required.
• Two years of revenue cycle and/or patient access experience in healthcare preferred.
• Knowledge of multiple PMS and EHR platforms preferred.
• Experience with Microsoft Office Products required.
• Proficiency with medical terminology and insurance benefits.

Responsibilities

• Manage new patient referral process within department standards.
• Provide strong customer service to patients and stakeholders.
• Verify and register patient accounts in the practice management system.
• Facilitate insurance benefit investigations.
• Maintain patient confidentiality according to HIPAA regulations.

Skills

Customer Service

Patient Coordination

Insurance Verification

Knowledge of EHR/PMS

Microsoft Office

Education

High School diploma or equivalent

2 years revenue cycle experience (preferred)

Tools

Microsoft Teams

Microsoft Excel

Microsoft Word

Job description

The US Oncology Network is looking for a New Patient Coordinator to join Texas Oncology in Amarillo, Texas. This full-time position will involve managing new patient referrals, coordinating insurance verifications, and providing exemplary customer service as the first point of contact.

The ideal candidate should possess a High School diploma and have two years of relevant experience, along with knowledge of healthcare administrative processes. The position requires a proactive approach to patient needs and adherence to HIPAA regulations.