Patient Experience Scheduler - Ophthalmology Front Desk

OPHTHALMOLOGY LTD; Sioux Falls (SD); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Life insurance

Disability coverage

Paid time off

Paid holidays

Eye care benefits

Growth opportunities

40 hours per week

Job summary

Ophthalmology LTD in Sioux Falls, SD seeks a friendly Medical Receptionist / Scheduler to be the first point of contact for patients. You will register patients, verify insurance, schedule appointments across multiple providers, and coordinate referrals to ensure a smooth patient experience.

We value detail-oriented, organized team players who communicate clearly and provide outstanding customer service in a fast-paced ophthalmology setting.

Qualifications

• Experience in a medical office or scheduling environment preferred.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to maintain accuracy in a fast-paced setting.

Responsibilities

• Greet patients professionally in person and over the phone.
• Register patients and verify demographic and insurance information.
• Schedule appointments for multiple providers and subspecialties.
• Coordinate referrals with outside clinics and providers.
• Support clinic operations and maintain accurate patient records.
• Assist patients in understanding scheduling options and requirements.

Skills

Scheduling experience

Customer service

Verbal communication

Attention to detail

Multitasking

Data entry

Education

High school diploma or equivalent

Job description

Ophthalmology LTD in Sioux Falls, SD seeks a friendly Medical Receptionist / Scheduler to be the first point of contact for patients. You will register patients, verify insurance, schedule appointments across multiple providers, and coordinate referrals to ensure a smooth patient experience.

We value detail-oriented, organized team players who communicate clearly and provide outstanding customer service in a fast-paced ophthalmology setting.