Patient Experience & Registration Specialist - Float Pool

Boston Children's Hospital; Boston (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Flexible schedules

403(b) Retirement Savings plan

Tuition reimbursement

Job summary

Boston Children's Hospital is seeking a Patient Experience Representative to provide exceptional customer service and administrative support across various departments. This position requires a high school diploma, with a preference for candidates with customer service experience. You'll be responsible for scheduling patient encounters, registering patients, and managing inquiries effectively.

Enjoy a competitive benefits package including healthcare, flexible schedules, and more, all within a supportive team environment focused on patient care.

Qualifications

• Preferred customer service experience in a professional setting.
• Ability to work flexible shifts in a fast-paced environment.

Responsibilities

• Demonstrate positive and effective customer service.
• Register patients and manage admissions/discharges.
• Schedule patient encounters and procedures.
• Provide administrative support for department operations.
• Utilize various office technologies effectively.

Skills

Customer service

Administrative skills

Communication skills

Education

High-school or GED diploma

Tools

Microsoft Office

EMR systems

Job description

Boston Children's Hospital is seeking a Patient Experience Representative to provide exceptional customer service and administrative support across various departments. This position requires a high school diploma, with a preference for candidates with customer service experience. You'll be responsible for scheduling patient encounters, registering patients, and managing inquiries effectively.

Enjoy a competitive benefits package including healthcare, flexible schedules, and more, all within a supportive team environment focused on patient care.