Patient Experience & Registration Specialist

20 Health Service Systems, Inc.; United States; On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plans

Life insurance

FSAs

PTO and sick time

401(k) matching

Wellness program

Tuition reimbursement

Job summary

Silver Cross Hospital seeks an entry-level patient access associate to greet patients, collect information, and schedule visits. You will enter data into the EMR and practice management system, verify insurance, and assist patients with ambulatory needs in a fast-paced environment.

Your role includes directing callers, supporting discharge processes, and encouraging patient portal usage while maintaining accuracy in records and payments.

Qualifications

• High School diploma or GED required.
• Knowledge of medical terminology desirable.
• Microsoft Word experience preferred, EMR experience beneficial.

Responsibilities

• Greet, instruct, direct and schedule patients and visitors.
• Enter patient information into the practice management system and register patients.
• Verify and update insurance information and assist patients with ambulatory needs.
• Schedule appointments, perform discharge activities, and manage patient flow.
• Greet callers, take messages, and provide non‑medical information as needed.
• Educate patients on the patient portal and facilitate portal use.
• Support cash handling at checkout and maintain accurate records.

Skills

Medical terminology

Microsoft Word

EMR experience

Education

High School diploma or GED

Tools

EMR system

Job description

Silver Cross Hospital seeks an entry-level patient access associate to greet patients, collect information, and schedule visits. You will enter data into the EMR and practice management system, verify insurance, and assist patients with ambulatory needs in a fast-paced environment.

Your role includes directing callers, supporting discharge processes, and encouraging patient portal usage while maintaining accuracy in records and payments.