Patient Experience & Registration Specialist

Munson Healthcare Careers; Michigan; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-On Bonus

Full benefits

Paid holidays

Generous PTO

Employee discounts

Retirement counseling

Job summary

Munson Healthcare in Grayling, MI is seeking a Medical Business Associate (Receptionist) to be the first point of contact for patients and families. You will verify insurance and patient information and enter data into the registration system with accuracy and care.

You will schedule appointments, greet patients professionally in person and by phone, and help set the tone for every visit. The role requires typing proficiency, comfort with Windows and multiple computer systems, and prior

Qualifications

• High school graduate or GED. Associate Degree Preferred.
• Two or more years’ experience as a Medical Practice Business Associate or similar healthcare role.
• Proficient in typing, Windows, and experience with multiple computer systems.

Responsibilities

• Be the first point of contact for patients and families, delivering a welcoming and professional experience.
• Obtain/verify required patient and insurance information and enter it into the registration system accurately.
• Schedule patient appointments, including return visits, referrals, tests, and procedures.
• Set the tone for the visit by greeting patients professionally in person and over the phone.

Skills

Customer service

Typing

Windows

Education

High School Diploma / GED

Associate Degree preferred

Tools

Windows OS

Job description

Munson Healthcare in Grayling, MI is seeking a Medical Business Associate (Receptionist) to be the first point of contact for patients and families. You will verify insurance and patient information and enter data into the registration system with accuracy and care.

You will schedule appointments, greet patients professionally in person and by phone, and help set the tone for every visit. The role requires typing proficiency, comfort with Windows and multiple computer systems, and prior