Patient Experience & Registration Specialist

Hawaii Pacific Health; Honolulu (HI); On-site; USD 70,946,000 - 75,079,000; Full time

Job summary

Straub Benioff Medical Center in Honolulu, part of Hawai‘i Pacific Health, seeks a Patient Service Representative to ensure warm, friendly assistance and to act as a liaison between patients and staff. You will interview, register, admit, update and create patient records, and assist with clerical tasks in a high-volume clinic.

Responsibilities include processing professional/technical fees, cash handling, and delivering excellent customer service with minimal supervision.

Qualifications

• High school or equivalent.
• One year of clerical support in a health care setting or related experience.
• Basic computer skills.
• Experience with EPIC preferred.

Responsibilities

• Interview, register, admit, update and create patients’ medical records.
• Perform accurate and timely processing of professional/technical fees.
• Perform cash handling and collections.
• Provide warm, friendly, and considerate patient assistance.

Skills

Strong communication

Customer service

Basic computer skills

Education

High school diploma or equivalent

Job description

Straub Benioff Medical Center in Honolulu, part of Hawai‘i Pacific Health, seeks a Patient Service Representative to ensure warm, friendly assistance and to act as a liaison between patients and staff. You will interview, register, admit, update and create patient records, and assist with clerical tasks in a high-volume clinic.

Responsibilities include processing professional/technical fees, cash handling, and delivering excellent customer service with minimal supervision.