Patient Access & Registration Specialist

ORA Orthopedics; Pleasant Valley Township (IA); On-site; USD 19,000 - 25,000; Full time

Job summary

ORA Orthopedics in Bettendorf, IA, is seeking a Patient Registration specialist to greet and assist patients as they arrive and depart. You will manage check-in/check-out, verify account and insurance information, collect payments, and help patients complete paperwork with accuracy and courtesy.

The role requires a high school diploma, plus strong interpersonal, oral, and written communication skills. Flexibility to work some evenings and Saturdays and to travel to other ORA locations is a plus.

Qualifications

• High school diploma or equivalent.
• Previous customer service in a medical office preferred.
• Excellent interpersonal, oral, and written communication skills; able to organize and prioritize tasks.
• Flexibility to work some evenings and Saturdays.
• Ability to travel to other ORA locations as needed.

Responsibilities

• Open and close the office.
• Welcome and engage patients; ensure accurate check-in and check-out.
• Verify patient accounts and insurance information.
• Collect payments and assist with paperwork.

Skills

Interpersonal skills

Oral communication

Written communication

Organization

Prioritization

Flexibility

Travel readiness

Education

High school diploma

Job description

ORA Orthopedics in Bettendorf, IA, is seeking a Patient Registration specialist to greet and assist patients as they arrive and depart. You will manage check-in/check-out, verify account and insurance information, collect payments, and help patients complete paperwork with accuracy and courtesy.

The role requires a high school diploma, plus strong interpersonal, oral, and written communication skills. Flexibility to work some evenings and Saturdays and to travel to other ORA locations is a plus.