Patient Experience Operations Lead (Hybrid)

MD Anderson Cancer Center; Houston (TX); Hybrid; USD 46,000 - 69,000; Full time

Benefits offered by this job

Paid employee medical benefits

Dental, Vision, Life, AD&D and Disabil

PTO and EIB

Tuition Assistance

Retirement plans

Health Savings Account

Job summary

MD Anderson Cancer Center is seeking an experienced administrative professional to sustain the Patient Experience department's operations. The role provides essential support for training, financial reporting, onboarding, travel, and scheduling for department leadership.

The position requires 5 years of admin/secretarial experience and may involve coordinating meetings, handling confidential HR files, and supporting Service Excellence courses. A mix of onsite/offsite work is expected.

Qualifications

• Minimum five years of administrative/secretarial experience.
• Ability to coordinate meetings and stakeholder communications.
• Experience with HR files and confidential information is preferred.

Responsibilities

• Supports departmental online meetings and classes, including tech support and attendance tracking.
• Maintains confidential general and HR files for PFAP members.
• Coordinates administrative activities and facilitates stakeholder communications.
• Prepares formal and informal correspondence and presentations.
• Manages travel and expenses in Concur and handles vendor payments.

Skills

Administrative experience

Education

High School Diploma or Equivalent

Associate's Degree

Bachelor's Degree

Job description

MD Anderson Cancer Center is seeking an experienced administrative professional to sustain the Patient Experience department's operations. The role provides essential support for training, financial reporting, onboarding, travel, and scheduling for department leadership.

The position requires 5 years of admin/secretarial experience and may involve coordinating meetings, handling confidential HR files, and supporting Service Excellence courses. A mix of onsite/offsite work is expected.