Patient Experience Office Manager - Medical Front Office

US Physical Therapy; Twin Falls (ID); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance (HSA & PPO)

Dental insurance

Vision insurance

Paid holidays & time off

401(k)

Mentorship program

Customized EMR

Front Office Incentive Program

Job summary

Wright Physical Therapy in Twin Falls, Idaho is hiring a Full-time Office Manager to be the face of our clinics and enhance the patient experience. You will manage referrals, authorizations, charts, payments, and EMR tasks while delivering exceptional customer service.

Ideal candidates have 2+ years of medical front office experience, strong phone etiquette, and excellent organizational skills. Join a team committed to compassionate care and growth.

Qualifications

• High school diploma or equivalent; college degree preferred.
• 2+ years of medical front office experience preferred.
• Excellent telephone skills.
• Strong time management and organizational abilities.
• Team player with a focus on customer service.

Responsibilities

• Greet patients and provide outstanding customer service
• Referral Management
• Authorization oversight
• Maintain patient charts and electronic medical records
• Collect, post, and deposit patient payments
• Fax, file, and perform any other duties as assigned
• Compile and complete statistical reports

Skills

Customer service

Telephone skills

Time management

Organizational skills

Team player

Education

High school diploma or equivalent

College degree preferred

Job description

Wright Physical Therapy in Twin Falls, Idaho is hiring a Full-time Office Manager to be the face of our clinics and enhance the patient experience. You will manage referrals, authorizations, charts, payments, and EMR tasks while delivering exceptional customer service.

Ideal candidates have 2+ years of medical front office experience, strong phone etiquette, and excellent organizational skills. Join a team committed to compassionate care and growth.