Office Manager

US Physical Therapy; Twin Falls (ID); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance (HSA & PPO)

Dental insurance

Vision insurance

Paid holidays & time off

401(k)

Mentorship program

Customized EMR

Front Office Incentive Program

Job summary

Wright Physical Therapy in Twin Falls, Idaho is hiring a Full-time Office Manager to be the face of our clinics and enhance the patient experience. You will manage referrals, authorizations, charts, payments, and EMR tasks while delivering exceptional customer service.

Ideal candidates have 2+ years of medical front office experience, strong phone etiquette, and excellent organizational skills. Join a team committed to compassionate care and growth.

Qualifications

• High school diploma or equivalent; college degree preferred.
• 2+ years of medical front office experience preferred.
• Excellent telephone skills.
• Strong time management and organizational abilities.
• Team player with a focus on customer service.

Responsibilities

• Greet patients and provide outstanding customer service
• Referral Management
• Authorization oversight
• Maintain patient charts and electronic medical records
• Collect, post, and deposit patient payments
• Fax, file, and perform any other duties as assigned
• Compile and complete statistical reports

Skills

Customer service

Telephone skills

Time management

Organizational skills

Team player

Education

High school diploma or equivalent

College degree preferred

Job description

At Wright Physical Therapy, we are on a mission to be Idaho’s most sought-after physical therapy company for diagnosing and treating joint, spine, and sport-related injuries. But our vision extends beyond physical health—we aim to inspire joy and make a meaningful impact in every life we touch.

At Wright Physical Therapy, you’ll join a team that isdriven by purpose and guided by core values:

• Have Uplifting Fun
• Learn, Grow, Repeat
• Family is Central
• Add Value Every Day
• Charity Never Fails

Our work goes beyond the walls of our clinics. We are deeply committed to a social mission: donating our time, energy, and resources to protect the innocence of children worldwide.

When you join Wright Physical Therapy, you’re not just starting a job—you’re becoming part of a movement.Together, we inspire joy, foster growth, and change lives.

Job Description

We are hiring a Full-time Office Manager in Twin Falls Cheney, for those passionate about service and improving the quality of life in the communities we serve. This role is your opportunity to be the face of our organization and deliver the magical patient experience we are committed to offering.

• Greet patients and provide outstanding customer service
• Referral Management
• Authorization oversight
• Maintain patient charts and electronic medical records
• Collect, post, and deposit patient payments
• Fax, file, and perform any other duties as assigned
• Compile and complete statistical reports

Qualifications

• High school graduate or equivalent, college degree preferred
• 2+ years of previous medical front office experience preferred
• Excellent telephone skills
• Great time management and organizational skills
• Team player attitude and energetic with a focus on excellent customer service

Additional Information

• Comprehensive medical insurance plans - HSA and PPO Options
• Dental and vision insurance
• Paid holidays & time off
• 401K
• Integrated mentorship program
• Customized EMR
• Front Office Incentive Program

Job Location