Patient Experience & Medical Office Coordinator

NHOMS PLLC; Danvers (MA); Vor Ort; USD 28.000 - 34.000; Vollzeit

Benefits dieser Stelle

Insurance

Paid time off

401(k) match

Tuition reimbursement

Bonuses

Discounted dental services

Referral bonus

Zusammenfassung

NHOMS PLLC is seeking a full-time Practice Associate in Danvers, MA to help ensure smooth clinic operations and excellent patient care. The role requires strong organizational skills, clear communication, and familiarity with medical office workflows, including patient check-in, scheduling, and records management.

The ideal candidate will have at least 1 year in a medical/dental office setting, plus Open Dental experience.

Qualifikationen

• 1 year of medical or dental office experience required.
• 1 year of administrative assistant or receptionist experience preferred.
• 1 year of Open Dental experience preferred.
• High school diploma or equivalent; healthcare administration study is a plus.

Aufgaben

• Assist patients with check-in/check-out and manage calls and inquiries.
• Communicate effectively with referring practices, patients and teammates.
• Schedule appointments to optimize patient satisfaction and surgeon time.
• Complete treatment planning and benefits verification accurately.
• Maintain and organize patient records in Open Dental.
• Keep the reception area neat and respond to emails and correspondence.
• Collaborate with Marketing, HR, Operations and RCM teams.
• Perform end-of-day closing procedures and deposits.

Kenntnisse

Communication skills

Organizational skills

Time management

Microsoft Office

Outlook

Ausbildung

High school diploma

Tools

Open Dental

Jobbeschreibung

NHOMS PLLC is seeking a full-time Practice Associate in Danvers, MA to help ensure smooth clinic operations and excellent patient care. The role requires strong organizational skills, clear communication, and familiarity with medical office workflows, including patient check-in, scheduling, and records management.

The ideal candidate will have at least 1 year in a medical/dental office setting, plus Open Dental experience.