Dental Office Manager

Varinos Dental Associates; Massachusetts; On-site; USD 65,000 - 90,000; Full time

Job summary

Varinos Dental Associates is seeking a Dental Office Manager to lead day-to-day operations at our multi-location practice in Massachusetts. This on-site role involves scheduling, patient flow, insurance verification, treatment plan coordination, and financial arrangements to support clinicians and a smooth patient experience.

The ideal candidate will have strong dental office management and customer service skills, with proven leadership and organizational abilities to maintain efficient

Qualifications

• Candidates should have strong Dental Practice Management and practices to oversee daily operations.
• Candidates should possess excellent Customer Service and Communication skills with patients, staff, and clinicians.
• Candidates should have solid understanding of Dental Care to discuss treatment plans confidently.
• Candidates should show organizational and time management skills for scheduling and documentation.
• Candidates should have experience with dental practice software, insurance processes, and basic billing procedures.
• Candidates should have leadership abilities to supervise staff and foster a collaborative environment.
• Prior experience as a dental office manager or in similar healthcare administration is preferred.
• High school diploma required; additional education or certification in healthcare administration, business, or dental office management is beneficial.

Responsibilities

• Oversee day-to-day front and back-office operations, including scheduling and patient flow.
• Handle insurance verification, treatment plan coordination, and financial arrangements.
• Maintain accurate records and monitor compliance with policies and regulatory requirements.
• Supervise administrative staff, provide feedback, and coach team members.
• Collaborate with clinicians and leadership to improve processes and support practice growth.
• Monitor KPIs and patient experience to drive continuous improvement.

Skills

Dental practice management

Customer service

Communication skills

Dental care knowledge

Organizational skills

Billing procedures

Leadership

Staff supervision

Education

High school diploma

Healthcare administration certification

Tools

Dental practice software

Insurance processes

Billing systems

Job description

Company Description Varinos Dental Associates is a premier multi-location dental practice serving patients from offices in Peabody, Newburyport, and Winthrop, Massachusetts. The team provides comprehensive dental care for individuals and families, offering most services under one roof for convenience and continuity of care. The practice focuses on creating a comfortable, relaxed environment and specializes in sedation dentistry to help ease dental anxiety. Varinos Dental Associates emphasizes patient education, clearly explaining dental conditions and treatment options. The practice also offers free consultations and complimentary second opinions to support informed, confident decisions about oral health.

Role Description The Dental Office Manager is a full-time, on-site role based in the northshore of MA. This position is responsible for overseeing day-to-day front and back-office operations, including scheduling, patient flow, insurance verification, treatment plan coordination, and financial arrangements. The Dental Office Manager supports the clinical team by maintaining efficient workflows, managing office systems, and ensuring compliance with practice policies and regulatory requirements. Duties include supervising and coaching administrative staff, resolving patient concerns, maintaining accurate records, and monitoring key performance metrics. The role also involves collaborating with clinicians and leadership to improve operational processes, enhance patient experience, and support practice growth.

Qualifications

• Candidates should possess strong Dental Practice Management and Practice Management skills to oversee daily operations and support efficient workflows.
• Candidates should possess excellent Customer Service and Communication skills to interact effectively with patients, staff, and clinicians.
• Candidates should possess a solid understanding of Dental Care to confidently discuss treatment plans, procedures, and patient needs.
• Candidates should possess organizational and time management skills to prioritize tasks, manage schedules, and maintain accurate documentation.
• Candidates should possess experience with dental practice software, insurance processes, and basic billing procedures.
• Candidates should possess leadership abilities to supervise staff, provide feedback, and foster a collaborative, inclusive work environment.
• Prior experience as a dental office manager or in a similar healthcare administrative role is preferred.
• High school diploma required; additional education or certification in healthcare administration, business, or dental office management is beneficial.