Patient Experience & Medical Office Assistant

CHI; Grand Island (NE); On-site; USD 23,000 - 32,000; Full time

Job summary

CHI Health Clinic in Grand Island, NE is seeking a Medical Support Assistant to be the first point of contact, ensuring smooth patient flow and organized administrative support. You will schedule appointments, handle registrations, manage records, and coordinate referrals while maintaining confidentiality and a welcoming environment.

Ideal candidates have CNA or EMR training, CPR/BLS certification, and strong organizational, communication, and empathetic skills to support a high-quality patient

Qualifications

• Completion of State Health Department approved CNA program.
• Completion of State Health Department approved EMR training program.
• Basic Life Support - CPR/BLS certification.

Responsibilities

• Assists with general patient care following established clinic workflows.
• Greets and prepares patients for the health care provider by completing intake duties and recording vitals.
• Collects and prepares ordered specimens for laboratory analysis.
• Cleans and sterilizes instruments.
• Ensures exam rooms are stocked, clean, and orderly.
• Escalates non-routine issues, questions and/or concerns in a timely manner.

Skills

Organizational skills

Communication skills

Empathy

Professionalism

Education

CNA program

EMR training

CPR/BLS certification

Tools

EMR software

Job description

CHI Health Clinic in Grand Island, NE is seeking a Medical Support Assistant to be the first point of contact, ensuring smooth patient flow and organized administrative support. You will schedule appointments, handle registrations, manage records, and coordinate referrals while maintaining confidentiality and a welcoming environment.

Ideal candidates have CNA or EMR training, CPR/BLS certification, and strong organizational, communication, and empathetic skills to support a high-quality patient