Patient Experience Lead: Medical Office Specialist (Day Shift)

HCA Healthcare, Inc.; Ogden (UT); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

Wellbeing support

Time off programs

401(k) match

Employee Stock Purchase Plan

Tuition assistance

Fertility & family building

Life insurance

Education partnerships

Adoption assistance

Discounts

Descripción de la vacante

HCA Healthcares Northern Utah Cardiovascular is hiring for a full-time receptionist role. The position involves greeting patients, answering calls, scheduling appointments, verifying demographics, checking in patients, and handling billing tasks in a patient-focused environment.

The ideal candidate will have 1–3 years in a medical office, a high school diploma or GED, and experience with an electronic health record system. No nights or weekends are required.

Formación

• One to three years of experience in a medical office setting is preferred.
• High School Diploma or GED is required.
• Experience using an EHR system is highly preferred.
• Experience working in a specific specialty is preferred.

Responsabilidades

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving medical records/files.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day on the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.

Conocimientos

Medical office experience

Educación

High School Diploma or GED

Herramientas

EHR system

Descripción del empleo

HCA Healthcares Northern Utah Cardiovascular is hiring for a full-time receptionist role. The position involves greeting patients, answering calls, scheduling appointments, verifying demographics, checking in patients, and handling billing tasks in a patient-focused environment.

The ideal candidate will have 1–3 years in a medical office, a high school diploma or GED, and experience with an electronic health record system. No nights or weekends are required.