Patient Experience Lead — Medical Office

HCA Healthcare; Derry (NH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) plan with match

Tuition assistance

Job summary

HCA Healthcare in Derry, New Hampshire, is seeking a Medical Office Specialist to enhance the patient experience with a commitment to care and integrity. This role will encompass tasks like scheduling appointments, checking in patients, and managing insurance verifications.

The position is full-time, Monday - Friday, no night shifts. The company offers extensive benefits, including medical and dental coverage, tuition assistance, and retirement savings options, underscoring their commitment to employee wellbeing.

Qualifications

• One to three years of experience in a medical office setting is preferred.
• Experience using an EHR system is highly preferred.
• Experience working in specific specialty is preferred.

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Collecting co-pays and cash from patients.

Skills

Medical office experience

Customer service

EHR system proficiency

Education

High School Diploma or GED

Job description

HCA Healthcare in Derry, New Hampshire, is seeking a Medical Office Specialist to enhance the patient experience with a commitment to care and integrity. This role will encompass tasks like scheduling appointments, checking in patients, and managing insurance verifications.

The position is full-time, Monday - Friday, no night shifts. The company offers extensive benefits, including medical and dental coverage, tuition assistance, and retirement savings options, underscoring their commitment to employee wellbeing.