Patient Experience Lead - Front Office Coordinator

Doctors of Physical Therapy; San Diego (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

ProActive Physical Therapy in San Diego, CA is seeking a Full-Time Patient Care Coordinator to deliver exceptional patient experiences, coordinate front-office operations, and welcome patients from first contact through care completion.

The ideal candidate has strong organizational and communication skills, prior medical front-office experience (outpatient rehab or specialty clinic), and a proactive, dependable approach to building relationships with patients, clinicians, and the community.

Qualifications

• Experience in medical front office or patient-facing roles.
• Strong organizational and communication skills.
• Proactive, dependable with a patient-centered approach.

Responsibilities

• Greet patients and manage check-in/check-out processes.
• Schedule appointments and coordinate referrals.
• Maintain accurate front-desk records and patient information.
• Collaborate with clinicians to ensure smooth patient flow.

Job description

ProActive Physical Therapy in San Diego, CA is seeking a Full-Time Patient Care Coordinator to deliver exceptional patient experiences, coordinate front-office operations, and welcome patients from first contact through care completion.

The ideal candidate has strong organizational and communication skills, prior medical front-office experience (outpatient rehab or specialty clinic), and a proactive, dependable approach to building relationships with patients, clinicians, and the community.