Patient Experience Lead — Dental Front Desk

OrthoDent; Luling (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

OrthoDent in Luling, TX is seeking a friendly, detail-oriented Front Desk Administrator to join our upbeat dental office. You will manage patient scheduling, check in/out, handle payments, and support clinical staff to keep patient flow smooth.

Experience preferred but we will train the right candidate; you should be comfortable with dental software, HIPAA compliance, and using Microsoft Office to maintain accurate records.

Qualifications

• Experience preferred but will train the right candidate.
• Ability to manage busy front-desk and patient flow.
• Familiarity with HIPAA privacy rules and patient confidentiality.

Responsibilities

• Provides outstanding customer service with patients as priority.
• Acts as liaison between new patients and the office.
• Explains financial options to patients and families.
• Greets patients and assists in patient flow.
• Handles check-in/out and verifies patient information.
• Schedules follow-up appointments and communicates next steps.
• Maintains HIPAA compliance and protects patient data.
• Uses dental software and MS Office for record-keeping and billing.

Skills

Customer service

Communication

Team coordination

HIPAA compliance

Scheduling

Tools

Dental software

HRIS

Microsoft Office

Job description

OrthoDent in Luling, TX is seeking a friendly, detail-oriented Front Desk Administrator to join our upbeat dental office. You will manage patient scheduling, check in/out, handle payments, and support clinical staff to keep patient flow smooth.

Experience preferred but we will train the right candidate; you should be comfortable with dental software, HIPAA compliance, and using Microsoft Office to maintain accurate records.