Patient Experience Front Office Leader

The US Oncology Network; Cincinnati (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental plans

Vision plans

401K

Profit sharing

Paid holidays

PTO

Tuition reimbursement

Professional development

Wellness program

Merit raises

Advancement opportunities

Job summary

OHC in Cincinnati is seeking a Front Office Coordinator to create a welcoming, patient-centered environment and support efficient practice workflows. You will coordinate front desk operations and serve as a resource for patients, physicians, and staff.

The role requires a high school diploma and at least three years of medical office experience, with strong communication and organizational skills. This is a full-time, 40-hour weekly position based at Eastgate-Cincinnati.

Qualifications

• High school diploma or equivalent required.
• Minimum three years of medical office experience.

Responsibilities

• Coordinates front office procedures with medical staff to ensure smooth flow of information.
• Participates in month-end close checklist to meet corporate timelines.
• Implements and complies with reimbursement policies to maximize efficiency.
• Reviews attorney requests and records for proper authorization and documentation.
• Oversees insurance verification and patient financial counseling.
• Ensures authorizations are obtained in a timely manner.
• Reviews posting of charges and daily encounter forms for accuracy.

Education

High school diploma or equivalent

Job description

OHC in Cincinnati is seeking a Front Office Coordinator to create a welcoming, patient-centered environment and support efficient practice workflows. You will coordinate front desk operations and serve as a resource for patients, physicians, and staff.

The role requires a high school diploma and at least three years of medical office experience, with strong communication and organizational skills. This is a full-time, 40-hour weekly position based at Eastgate-Cincinnati.