Front Office Coordinator ( Part- time)

Medi-Weightloss® Woodbridge VA; Garrettford (PA); On-site; USD 27,552 - 33,062; Part time

Benefits offered by this job

Employee discounts on Medi-Weightloss

Growing clinic in the Drexel Hill area

Supportive physician-led team

Job summary

Medi-Weightloss in Drexel Hill, PA is seeking a Front Desk Coordinator to enhance the patient experience by greeting visitors, scheduling appointments, handling paperwork, and verifying insurance.

The role supports billing, EMR documentation, and patient education, ensuring accurate records and smooth daily operations in a physician-led clinic.

Qualifications

• Prior front desk or healthcare administrative experience preferred.
• Excellent communication and customer service skills.
• Comfortable using EMR systems, scheduling software, phones, and basic office technology.
• Ability to multitask in a fast-paced clinical setting.
• Strong attention to detail with paperwork, insurance information, and billing.
• Professional, dependable, organized, and patient-focused.
• Interest in health, wellness, weight loss, or patient coaching is a plus.

Responsibilities

• Create a friendly, welcoming environment by greeting patients warmly and maintaining high customer service standards.
• Coordinate the clinical schedule to help ensure smooth, efficient provider and clinic workflow.
• Manage patient paperwork, intake forms, consent forms, and other required documentation.
• Educate patients on what they need to complete before and during their visit, and help them understand what to expect throughout the program.
• Verify insurance information and assist with insurance-related processes.
• Understand both insurance-based and self-pay billing models, and help communicate basic billing expectations to patients.
• Utilize the EMR system effectively and accurately for patient scheduling, documentation review, and administrative support.
• Complete real-time chart audits to help ensure that every required component is correct and complete in the EMR.
• Use a multi-line phone system to answer, route, and respond to incoming calls efficiently and professionally.
• Conduct patient follow-up calls as needed to help support engagement, retention, and patient progress.
• Process accounts receivable transactions accurately and securely.
• Become knowledgeable about Medi-Weightloss products, supplements, and program offerings to assist with patient education and product purchases.
• Participate in clinic marketing and patient engagement efforts to support clinic growth, profitability, and success.

Skills

Communication

Customer service

Multitasking

Attention to detail

Organization

Education

Healthcare administrative experience

Tools

EMR systems

Scheduling software

Phone system

Job description

Position Overview

The Front Desk Coordinator plays an important role in the overall patient experience and daily workflow of the clinic. This position requires someone who is organized, professional, comfortable communicating with patients, and able to manage both administrative and patient-facing responsibilities. The ideal candidate will help patients feel welcomed and informed while ensuring that scheduling, paperwork, insurance verification, billing, and EMR documentation are completed accurately and efficiently.

Key Responsibilities

• Create a friendly, welcoming environment by greeting patients warmly and maintaining high customer service standards.
• Coordinate the clinical schedule to help ensure smooth, efficient provider and clinic workflow.
• Manage patient paperwork, intake forms, consent forms, and other required documentation.
• Educate patients on what they need to complete before and during their visit, and help them understand what to expect throughout the program.
• Verify insurance information and assist with insurance-related processes.
• Understand both insurance-based and self-pay billing models, and help communicate basic billing expectations to patients.
• Utilize the EMR system effectively and accurately for patient scheduling, documentation review, and administrative support.
• Complete real-time chart audits to help ensure that every required component is correct and complete in the EMR.
• Use a multi-line phone system to answer, route, and respond to incoming calls efficiently and professionally.
• Conduct patient follow-up calls as needed to help support engagement, retention, and patient progress.
• Process accounts receivable transactions accurately and securely.
• Become knowledgeable about Medi-Weightloss products, supplements, and program offerings to assist with patient education and product purchases.
• Participate in clinic marketing and patient engagement efforts to support clinic growth, profitability, and success.

Qualifications

• Prior front desk, medical office, patient service, or healthcare administrative experience preferred.
• Strong communication and customer service skills.
• Comfortable using EMR systems, scheduling software, phones, and basic office technology.
• Ability to multitask in a fast-paced clinical setting.
• Strong attention to detail, especially with paperwork, insurance information, billing, and chart accuracy.
• Professional, dependable, organized, and patient-focused.
• Interest in health, wellness, weight loss, or patient coaching is a plus.

Schedule & Hours

• Monday: 8:00 AM – 1:00 PM
• Thursday: 1:00 PM – 7:00 PM
• Friday: 7:00 AM – 1:00 PM
• Saturday: 8:00 AM – 12:00 PM

Compensation & Perks

$20–$24 per hour, based on experience, with opportunity for performance-based incentives.

• Employee discounts on Medi-Weightloss programs, products, and supplements.
• Opportunity to be part of a growing clinic in the Drexel Hill community.
• Supportive, physician-led team environment focused on patient care, wellness, and results.

Work Authorization & Onsite Requirement

This position is onsite in Drexel Hill, PA. Candidates must be currently authorized to work in the United States. We are unable to sponsor or assume sponsorship of employment visas now or in the future.