Front Office Coordinator

Ability Rehabilitation; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) plan

Health, dental, and vision insurance

Paid time off

Professional development opportunities

Employee discount plans

Employee Assistance Program (EAP)

Job summary

Ability Rehabilitation is seeking a Full-Time Front Office Coordinator to manage efficient patient flow from check-in to check-out. You will greet patients, verify information, confirm insurance, process charges, and handle payments, while supporting a friendly, team-oriented clinic environment.

Ideal candidates have a high school diploma, 1+ year medical front office experience, and strong computer skills (Word/Excel).

Qualifications

• High school diploma or equivalent required.
• 1+ years of medical front office experience preferred.
• Strong telephone, customer service, and communication skills.
• Proficient in Word and Excel; familiarity with medical software a plus.

Responsibilities

• Greet patients and provide outstanding customer service.
• Validate personal and financial information.
• Verify insurance benefits.
• Charge tickets and collect payments over the counter.
• Fax, file, and perform other duties as assigned.

Skills

Excellent telephone skills

Team player attitude

Time management

Organizational skills

Available and flexible hours

Customer service focus

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Medical software

Job description

Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned with over 20 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We serve communities in nine counties, with a total of 23 outpatient clinics, and we are still growing, so join our company and grow with us!

Job Description

Ability Rehabilitation is seeking aFull-TimeFront Office Coordinator who will be responsible for handling all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-outs to join our friendly, fun, and family-oriented team.

• Greet patients and provide outstanding customer service
• Validate current personal and financial information
• Verify insurance benefits
• Charge tickets
• Collecting money over the counter
• Faxing, filing, and performing any other duties assigned

Qualifications

• High school diploma or equivalent
• 1+ years of previous knowledge in a medical front office
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Team player attitude and energetic with a focus on excellent customer service
• Available and flexible with your hours
• Great time management and organizational skills

Additional Information

At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment. We offer:

• Excellent benefits package including 401k, health, dental, vision, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive

Job Location