Patient Experience Front Desk Specialist | Growth & PTO

Starling Diagnostics LLC; New York (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

PTO

401(k)

Growth opportunities

Job summary

Starling Diagnostics LLC in Bronx, NY is seeking a Front Desk Reception Specialist to join our healthcare team. This role is available on a full-time or part-time basis with schedules across operating hours from 8 AM to 8 PM, seven days a week.

You will greet patients, check them in and out for appointments, manage patient files with accuracy and confidentiality, answer incoming calls, and provide helpful information while maintaining HIPAA compliance standards.

Qualifications

• Previous work experience, shadowing experience, or internship in a hospital, doctor's office, or medical facility.
• Typing speed of 40+ wpm.
• Knowledge of medical terminology.
• Strong computer and technology proficiency.
• Knowledge of HIPAA compliance laws.
• Bilingual skills (Spanish or Bengali) strongly preferred.

Responsibilities

• Greet patients and check them in and out for appointments.
• Manage patient files with accuracy and confidentiality.
• Answer incoming phone calls and provide helpful information.
• Maintain HIPAA compliance standards.

Skills

Typing speed 40 wpm

Knowledge of medical terminology

HIPAA compliance knowledge

Strong computer proficiency

Customer service skills

Bilingual (Spanish or Bengali)

Job description

Starling Diagnostics LLC in Bronx, NY is seeking a Front Desk Reception Specialist to join our healthcare team. This role is available on a full-time or part-time basis with schedules across operating hours from 8 AM to 8 PM, seven days a week.

You will greet patients, check them in and out for appointments, manage patient files with accuracy and confidentiality, answer incoming calls, and provide helpful information while maintaining HIPAA compliance standards.