Patient Experience Front Desk Specialist

Convenientmd-; Waterville (ME); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health coverage

401k match

Educational partnership with Purdue

Employee discounts

Job summary

ConvenientMD in Waterville, ME is seeking a Medical Receptionist to create a welcoming patient experience and support efficient clinic operations. You will manage check-in/check-out, maintain accurate patient records in the EMR, and provide essential administrative support to ensure smooth daily functions.

The ideal candidate is proactive, a strong communicator, detail-oriented, and comfortable using Microsoft Office applications.

Qualifications

• Education: High School Diploma or GED required.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with excellent organizational skills.
• Compassionate, authentic, and patient focused.
• Technically savvy with Microsoft Office Suite.

Responsibilities

• Create a warm, welcoming patient experience as the first point of contact.
• Manage front desk operations: check-in/check-out and scheduling.
• Maintain patient records in the EMR with accuracy.
• Support clinic operations with administrative tasks.
• Collaborate with care teams to ensure smooth patient flow.

Skills

Communication

Organizational skills

Attention to detail

Team player

Technical proficiency

HIPAA compliance

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

ConvenientMD in Waterville, ME is seeking a Medical Receptionist to create a welcoming patient experience and support efficient clinic operations. You will manage check-in/check-out, maintain accurate patient records in the EMR, and provide essential administrative support to ensure smooth daily functions.

The ideal candidate is proactive, a strong communicator, detail-oriented, and comfortable using Microsoft Office applications.