Clinic Receptionist

CommonSpirit Health; Tennessee; On-site; USD 32,000 - 40,000; Full time

Job summary

CommonSpirit Health is seeking a Clinic Receptionist for our Primary Care & Sports Medicine clinic in Hixson. You will welcome patients, manage front-desk operations, and support efficient clinic workflow.

Your strong people skills, tech comfort, and compassionate approach will help patients feel at ease during their visit. The role emphasizes accurate data collection, insurance information handling, and coordination with care teams to ensure a smooth patient journey.

Qualifications

• Excellent communication and patient-facing skills.
• Healthcare experience preferred.
• Ability to manage multiple tasks with accuracy.

Responsibilities

• Perform patient check-in and complete all paperwork for efficient admitting.
• Answer phone calls and direct to appropriate staff.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information and collect copays/deductibles.
• Copy/scan patient-related materials into the EMR correctly.
• Prepare charts for appointments with complete information.

Skills

Interpersonal skills

Technological proficiency

Compassion

Adaptable

Education

High School Diploma

GED

Tools

Electronic Medical Records (EMR)

Job description

Job Summary and Responsibilities

As a Clinic Receptionist at CommonSpirit Medical Group - Primary Care & Sports Medicine - Hixson, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.

Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.

To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guideline.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.

Job Requirements

Required

• High School Graduate General Studies, upon hire or
• High School GED General Studies, upon hire and
• None, upon hire

Preferred

• One (1) year of health care experience
• Electronic medical records experience

Where You'll Work

CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia. Our award-winning, faith-based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI™, CMS, Healthgrades®, Leapfrog, and as one of the Best Places to Work in Tennessee. We are honored to be your trusted ally in health, dedicated to serving our community with compassion and excellence.