Patient Experience Front Desk Specialist

Rutland Regional Medical Center; Rutland (VT); On-site; USD 24,052 - 35,693; Full time

Job summary

A healthcare facility in Vermont is seeking a customer service representative to manage patient registrations and communication. You will handle patient demographics, insurance, and ensure accurate billing for services. The role requires excellent communication skills and basic computer knowledge, ideally with some experience in a medical setting. This is an entry-level full-time position, with a salary range of $17.46 to $25.91 per hour.

Qualifications

• 2 years secretarial experience or medical office training with 1 year in patient or customer service.
• Experience using a computerized health information system.

Responsibilities

• Provide first contact for clinic customers including patients and providers.
• Register patients with complete information for accurate records.
• Communicate visit information to patients effectively.

Skills

Excellent oral and written communication skills

Basic computer skills

Medical Terminology knowledge

Education

High School diploma or equivalent

Tools

Computerized health information system

Job description

A healthcare facility in Vermont is seeking a customer service representative to manage patient registrations and communication. You will handle patient demographics, insurance, and ensure accurate billing for services. The role requires excellent communication skills and basic computer knowledge, ideally with some experience in a medical setting. This is an entry-level full-time position, with a salary range of $17.46 to $25.91 per hour.