Patient Experience Front Desk Specialist

HealthPartners; Maple Grove (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Park Nicollet is seeking a Medical Receptionist to join our team. You will greet patients, collect co-pays, schedule follow-ups and support departmental clerical duties across Call Center and Front Desk functions.

Role requires 6 months related experience, accurate computer/keyboard skills and knowledge of medical terminology. You will work in a fast-paced environment with a focus on patient satisfaction and confidentiality.

Qualifications

• 6 months related experience
• Accurate computer/keyboard skills required
• Knowledge of age-related growth and development principles
• Proficient in operation of telephone, headset, PC, printer, copier and fax machine

Responsibilities

• Greet patients at Front Desk
• Collect co-pays and schedule follow-up appointments
• Handle incoming calls in Call Center or site environment
• Provide clerical support to department
• Maintain patient confidentiality and courteous service

Skills

Strong communication

Customer service

Telephone etiquette

Data entry

Medical terminology

PC keyboarding

Confidentiality

Tools

Phone system

PC/computer

Copier/ Fax machine

Job description

Park Nicollet is seeking a Medical Receptionist to join our team. You will greet patients, collect co-pays, schedule follow-ups and support departmental clerical duties across Call Center and Front Desk functions.

Role requires 6 months related experience, accurate computer/keyboard skills and knowledge of medical terminology. You will work in a fast-paced environment with a focus on patient satisfaction and confidentiality.