Patient Experience Front Desk Specialist

Mortenson Dental Partners; Lincoln (NE); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401K

Paid Time Off

6 paid holidays off

Employee stock ownership plan

Daily Pay

Professional development assistance

Free continuing education

Employee assistance program

Job summary

Mortenson Dental Partners is seeking a friendly Business Associate to serve as the welcoming face of the practice. The role centers on patient interaction, scheduling, and ensuring accurate financial processes at the Lincoln location.

You will handle phone inquiries, verify insurance, manage payments, and support office operations in a fast-paced environment with opportunities for professional growth.

Qualifications

• Must pass a background check and drug screen.
• Excellent communication with patients and staff.
• Ability to thrive in a fast-paced dental office environment.

Responsibilities

• Ensures the telephone is answered in a timely and professional fashion.
• Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
• Ensures all insurance is verified and communicated to clinical staff and patients.
• Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
• Ensures all accounts are properly credited when payment is received.
• Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
• Actively participates in recall program to ensure goals are achieved.

Skills

Strong communication skills

Eagerness to learn and grow

Education

High school diploma

Job description

Mortenson Dental Partners is seeking a friendly Business Associate to serve as the welcoming face of the practice. The role centers on patient interaction, scheduling, and ensuring accurate financial processes at the Lincoln location.

You will handle phone inquiries, verify insurance, manage payments, and support office operations in a fast-paced environment with opportunities for professional growth.