Patient Experience & Front Desk Specialist

The Joint Chiropractic; Deerfield Beach (FL); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Employee Discount on Chiropractic Healthcare

Health insurance

401(k) Retirement

PTO accrual

Paid Holidays

Lunch Breaks

Job summary

The Joint Chiropractic in Deerfield Beach, FL is seeking a Front Desk Receptionist to provide exceptional patient service in a fast-paced environment. Responsibilities include greeting patients, processing sales, and ensuring clinic efficiency.

The ideal candidate has experience in customer service or sales, strong communication skills, and the ability to work under pressure. Benefits include health insurance, PTO, and a 401(k) plan.

Qualifications

• Prior experience in sales, customer service, or a client‑facing role preferred.
• Strong communication and persuasion skills with a customer‑first mindset.
• Ability to work in a fast‑paced, walk‑in clinic environment.
• Basic computer and payment processing skills.
• Reliable, professional, and goal‑oriented team player.

Responsibilities

• Greet and engage patients, delivering a friendly and professional first impression.
• Present and explain membership options, promotions, and service benefits.
• Process membership sales, upgrades, and payments accurately.
• Track and report sales activity, patient visits, and conversion metrics.
• Support clinic efficiency by managing patient flow.

Skills

Customer service experience

Strong communication skills

Sales experience

Basic computer skills

Job description

The Joint Chiropractic in Deerfield Beach, FL is seeking a Front Desk Receptionist to provide exceptional patient service in a fast-paced environment. Responsibilities include greeting patients, processing sales, and ensuring clinic efficiency.

The ideal candidate has experience in customer service or sales, strong communication skills, and the ability to work under pressure. Benefits include health insurance, PTO, and a 401(k) plan.