Patient Experience Front Desk Specialist

Methodist Health System; Celina (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Methodist Health System is seeking a Patient Representative in our Patient Care Facility. The role greets patients, registers them in the system, and verifies insurance benefits, acting as a liaison between patients and clinical staff.

The position requires strong communication, knowledge of medical terminology, and the ability to use medical office software. High school diploma or equivalent is required, with prior front office experience preferred.

Qualifications

• Knowledge of front office procedures and medical terminology.
• Excellent grammar and spelling skills.
• Knowledge in operation of medical office technology systems.
• Ability to greet patients and answer the telephone in a pleasant manner.
• Ability to read, understand, and follow instructions.

Responsibilities

• Greet, instruct, and schedule patients and register them into the computer system.
• Verify and update demographic and insurance information.
• Assist patients with ambulatory difficulties and follow scheduling policies.
• Collect payments and enter charges into computer system.
• Maintain a neat and organized work area.

Skills

Strong communication

Medical terminology

Typing 40 wpm

Front office experience

Education

High school diploma or equivalent

Job description

Methodist Health System is seeking a Patient Representative in our Patient Care Facility. The role greets patients, registers them in the system, and verifies insurance benefits, acting as a liaison between patients and clinical staff.

The position requires strong communication, knowledge of medical terminology, and the ability to use medical office software. High school diploma or equivalent is required, with prior front office experience preferred.