Patient Experience Specialist

Methodist Health; Richardson, Northern (TX, KY); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Methodist Health in Richardson, TX seeks a Patient Representative for Trinity Surgical Consultants to greet, register, verify insurance, collect payments, and support front-office operations in a busy clinic.

The ideal candidate has a high school diploma, strong communication, knowledge of medical terminology, experience with medical management software, and 40 wpm typing. Competitive benefits are offered.

Qualifications

• Strong communication skills with judgement and discretion.
• Working knowledge of medical terminology and coding preferred.
• Previous two years in a front office using medical management software preferred.
• Previous typing or data entry at 40 wpm experience.

Responsibilities

• Greet, instruct, and schedule patients; register into the computer system.
• Verify and update demographic and insurance information.
• Collect payments and enter charges.
• Answer phones and convey information to appropriate parties; use medical office technology.
• Maintain front office and reception areas in neat condition.
• Advise Office Manager of problems and assist in solving them.
• Attend educational and staff meetings as scheduled.
• Determine and input daily balances of charges and receipts.

Skills

Front office

Medical terminology

Medical software

Telephone etiquette

Typing 40 wpm

Communication

Education

High school diploma

Tools

Medical management software

Job description

Methodist Health in Richardson, TX seeks a Patient Representative for Trinity Surgical Consultants to greet, register, verify insurance, collect payments, and support front-office operations in a busy clinic.

The ideal candidate has a high school diploma, strong communication, knowledge of medical terminology, experience with medical management software, and 40 wpm typing. Competitive benefits are offered.