Patient Experience Front Desk Specialist

Tanner-Health-1; Carrollton (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Tanner Medical Group in Carrollton, GA is seeking a friendly front desk receptionist to serve as the first point of contact for patients. You will check in and out patients, enter charges, collect deductibles and coinsurances, post payments, and schedule follow-up appointments.

You will answer phones, register new patients, and support smooth patient flow with a high level of customer service and accuracy.

Qualifications

• Education: High School Diploma or GED.
• Experience: No prior work experience required.
• One year of customer service experience preferred.
• Experience in a Healthcare setting preferred.
• Excellent public relations skills and professional demeanor.
• Ability to communicate effectively with coworkers, staff, patients, and payers.
• Ability to work in a fast-paced environment with interruptions.
• Strong teamwork, organization, and time-management abilities.
• Proactive, detail-oriented, and takes initiative.

Responsibilities

• Check-in and check-out duties, including entering charges and collecting deductibles and coinsurances.
• Post payments and schedule follow-up appointments.
• Answer telephone, register new patients, and make appointments.
• Maintain high level of customer service and accuracy.

Skills

Customer service

Healthcare setting experience

Public relations

Teamwork

Multitasking

Detail oriented

Communication skills

Decision making

Education

High School Diploma or GED

Tools

Computer skills

Job description

Tanner Medical Group in Carrollton, GA is seeking a friendly front desk receptionist to serve as the first point of contact for patients. You will check in and out patients, enter charges, collect deductibles and coinsurances, post payments, and schedule follow-up appointments.

You will answer phones, register new patients, and support smooth patient flow with a high level of customer service and accuracy.