Patient Experience Front Desk Specialist

Loyola Medicine; Burr Ridge (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision Benefits on your

Job summary

Loyola Medicine in Burr Ridge, IL is seeking a front-desk/administrative professional to support patient flow in the physician practice. You will greet patients, manage calls, register patients, and guide them through check-out and referrals.

The role emphasizes a warm, professional demeanor and accurate data entry, with responsibilities spanning appointment scheduling, insurance verification, and smooth patient experiences. Full-time with rotating shifts is available.

Qualifications

• Minimum education: GED or high school required; Associate's degree preferred.
• Minimum qualifications: at least 1 year of work history; experience in general administration, business, healthcare, or related field preferred.
• Applicants must be authorized to work in the U.S. without visa sponsorship.

Responsibilities

• Greeting patients: welcome and assist patients entering the physician practice.
• Phone management: answer office phones, schedule appointments, address inquiries.
• Patient registration: check in patients, collect demographics, input data, verify insurance.
• Check-out: assist with check-out, guidance on referrals, schedule future appointments.

Skills

one year work history

Healthcare admin experience

Authorized to work in US

Education

GED or High School

Associate's degree preferred

Job description

Loyola Medicine in Burr Ridge, IL is seeking a front-desk/administrative professional to support patient flow in the physician practice. You will greet patients, manage calls, register patients, and guide them through check-out and referrals.

The role emphasizes a warm, professional demeanor and accurate data entry, with responsibilities spanning appointment scheduling, insurance verification, and smooth patient experiences. Full-time with rotating shifts is available.